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Help & FAQs

Is Ivory Bow an online shop or a subscription box?

Both and more. The Ivory Bow Company is an online giftshop and a monthly subscription box for brides, their bridesmaids, birthday girls (or rather birthday ladies) and any woman with an occasion to celebrate.

We are a proud community of #girlbosses and a hub for advice on how to strive, thrive, achieve and succeed at home, at work and everywhere in between.

Each of our products are made by women for women and are also cruelty-free.

 

How does Ivory Bow's subscription work?

Easy. You subscribe and we deliver a collection of goodies straight to your door every month until you tell us to stop. Check it out.

 

What will I receive in my Ivory Bow subscription box?

Each month, Ivory Bow will send you the best in beauty, wellness, home goods, travel accessories, fashion accessories all packaged in a beautiful keepsake box and wrapped with a bow. Some products will be travel-sized, others will be full-size, all will be fun, fabulous and practical as you plan your wedding, or celebrate the dirty 30, do a happy dance after launching your own business or mark any other milestone in your life.

How much does an Ivory Bow subscription box cost?

The Ivory Bow subscription box costs $55.00 USD per month.

What about shipping?

We always offer free shipping for our Ivory Bow subscription box. We also offer free shipping for any orders above $150 in our online boutique. 

Who is the Ivory Bow subscription box meant for?

The subscription box is designed for women who like to be indulged. It's perfect for brides-to-be; it can be an excellent gift for bridesmaids or any other woman with an occasion to celebrate. (Congratulations on that raise, btw!) 

 

Can I give the subscription box as a gift?

Absolutely. Each item has a "Send as a Gift" option in the checkout. You can follow the link to send an e-card or opt to add a gorgeous old-fashioned handwritten note here.

You can also send a subscription box as a gift by filling out the recipient address, or if you prefer to give it yourself, we can send it straight to you.

  

Can I cancel my membership? Sure. Although we're pretty sure you won't want to, you can cancel at anytime by logging into your account and following the instructions, or even more simply by sending us a message here.

 

I don't like something in my box- I want a refund!

We're truly sorry to hear that. We were so sure you would like it. Our team works very hard to curate a collection of the best in bridal and wedding planning accessories every month. Unfortunately, we can't offer any refunds or exchanges on items delivered in our subscription box. We encourage you to engage in the art of re-gifting and try us again next month.

 

I love every single thing in  my box and want more! 

Terrific. We knew you would love it. Most of the items found in the Ivory Bow box can also be found in The Ivory Bow Company online boutique. If you don't see it, let us know and we will put you in touch with the retailer. PS. Tell all your Instagram friends how much you love your Ivory Bow box and we'll thank-you in the form of discount rewards. #shopivorybow #madebywomen

 

I am a small independent business with a product I know your members will love, how can I get it in the Ivory Bow box?

Our selection process is rigorous but we would love to see what you have. Share it on social media and tag us, or send us an email. @shopivorybow #madebywomen

Got other questions, experiencing technical issues or just want to tell us how much you loved your last box, drop us a line at: info@theivorybowcompany.com